Work History

Product Manager, Big Huge Games, September 2019-Present

Arcane Showdown

Led the conceptualization and implementation for in-game Seasonal content, including Season Theming, Battle Passes, Events, Sales, Quests, and player-facing messages for each Live-ops cycle since soft launch, contributing to 20% higher monthly revenue.
Led narrative direction and writing of in-game messages highlighting game strategies, characters and world lore.
Created Specs and Design Documentation for various features and collaborated across teams to see features completed.

Managed direction of new features to improve revenue and retention, increasing ARPDAU from $0.10 to $0.37 over 8 updates before global launch.
Led the improvement of proprietary tools used by Product and Design teams to manage in-game configs, cutting down on implementation time by 60%.
Managed communication with external teams to localize Arcane Showdown in 8 languages.
Reported game metrics weekly to key stakeholders and C-level executives
DomiNations
Use analytics data to iterate on Live Operations content, including Events, Sales, Seasonal Content, and Config Events.
Collaborate with various teams to ensure new features and Live content goes out smoothly and on-time.
Assist with implementation of Live Operations as necessary.

Quality testing for Dominations and an unreleased project at BHG.
Shipped 10 releases of DomiNations.
Led brainstorms of various features, wrote and coordinated test passes, and was QA point of contact for various release teams.
Managed the QA side of sales, for small teams of up to 3 people.
Corresponded with product to ensure sales could go live without error while improving our live ops process to be more efficient.

Testing was including but not limited to stress-testing, feature testing, server testing, playtesting and sales testing. Engaged in playtests to give feedback on user experience.
Tested and iterated on internal tools for live ops and internal testing purposes.

Taught courses on 'Beginning Dungeons and Dragons' (3 years) and 'How to DM' (1 semester) for credit with Oberlin college
Ran campaigns and instructed beginning players on gameplay mechanics (both technical and roleplay) using Dungeons and Dragons platform (4th and 5th edition).
Collaborated and led other instructors in designing curriculums, lectures, and campaigns for classes

Shelved and organized books, including special collections, using standard organization methods.
Assisted patrons in checking out and finding books.
Oversaw social media accounts.

Instructed and guided children in digital media and core art and design concepts, including Photoshop and Illustrator. Each project was developed individually by groups of two children at a time.