Work History

Digital Product Manager, Wizards of the Coast, January 2022-Present

Magic the Gathering: Arena

Coordinate integration of Universes Beyond and Secret Lair products onto Arena.
Manage in-game player communication to highlight events, store updates, and game news in an immersive narrative fashion.
Edit lore based tool tips.
Write and helped prioritize specs for long term features.
Help lead and prioritize tool improvements.
Coordinate weekly content releases to keep content running smoothly throughout live game updates.

Analyze data on content and features, assist with high-level business questions when gathering and analyzing data.

Product Manager, Big Huge Games, September 2019-January 2022

Arcane Showdown

Led narrative direction and writing of in-game messages highlighting game strategies, characters and world lore.
Led the conceptualization and implementation for in-game Seasonal content, including Season Theming, Battle Passes, Events, Sales, Quests, and player-facing messages for each Live-ops cycle since soft launch, contributing to 20% higher monthly revenue.
Created Specs and Design Documentation for various features and collaborated across teams to see features completed.
Managed direction of new features to improve revenue and retention, increasing ARPDAU from $0.10 to $0.37 over 8 updates before global launch.
Led the improvement of proprietary tools used by Product and Design teams to manage in-game configs, cutting down on implementation time by 60%.
Managed communication with external teams to localize Arcane Showdown in 8 languages.
Reported game metrics weekly to key stakeholders and C-level executives

DomiNations

Designed events around major historical events, and wrote historical text to give players more information about that period of history.
Use analytics data to iterate on Live Operations content, including Events, Sales, Seasonal Content, and Config Events.
Collaborate with various teams to ensure new features and Live content goes out smoothly and on-time.
Assist with implementation of Live Operations as necessary.

Quality testing for Dominations and an unreleased project at BHG.
Shipped 10 releases of DomiNations.
Led brainstorms of various features, wrote and coordinated test passes, and was QA point of contact for various release teams.
Managed the QA side of sales, for small teams of up to 3 people.
Corresponded with product to ensure sales could go live without error while improving our live ops process to be more efficient.
Testing was including but not limited to stress-testing, feature testing, server testing, playtesting and sales testing. Engaged in playtests to give feedback on user experience.
Tested and iterated on internal tools for live ops and internal testing purposes.

Taught courses on 'Beginning Dungeons and Dragons' (3 years) and 'How to DM' (1 semester) for credit with Oberlin college
Ran campaigns and instructed beginning players on gameplay mechanics (both technical and roleplay) using Dungeons and Dragons platform (4th and 5th edition).
Collaborated and led other instructors in designing curriculums, lectures, and campaigns for classes

Shelved and organized books, including special collections, using standard organization methods.
Assisted patrons in checking out and finding books.
Oversaw social media accounts.

Instructed and guided children in digital media and core art and design concepts, including Photoshop and Illustrator. Each project was developed individually by groups of two children at a time.