Digital Product Manager, Wizards of the Coast, January 2022-Present
Magic the Gathering: Arena
- Coordinate integration of Universes Beyond and Secret Lair products onto Arena.
- Manage in-game player communication to highlight events, store updates, and game news in an immersive narrative fashion.
- Edit lore based tool tips.
- Write and helped prioritize specs for long term features.
- Help lead and prioritize tool improvements.
- Coordinate weekly content releases to keep content running smoothly throughout live game updates.
- Analyze data on content and features, assist with high-level business questions when gathering and analyzing data.
Product Manager, Big Huge Games, September 2019-January 2022
- Led narrative direction and writing of in-game messages highlighting game strategies, characters and world lore.
- Led the conceptualization and implementation for in-game Seasonal content, including Season Theming, Battle Passes, Events, Sales, Quests, and player-facing messages for each Live-ops cycle since soft launch, contributing to 20% higher monthly revenue.
- Created Specs and Design Documentation for various features and collaborated across teams to see features completed.
- Managed direction of new features to improve revenue and retention, increasing ARPDAU from $0.10 to $0.37 over 8 updates before global launch.
- Led the improvement of proprietary tools used by Product and Design teams to manage in-game configs, cutting down on implementation time by 60%.
- Managed communication with external teams to localize Arcane Showdown in 8 languages.
- Reported game metrics weekly to key stakeholders and C-level executives
- Designed events around major historical events, and wrote historical text to give players more information about that period of history.
- Use analytics data to iterate on Live Operations content, including Events, Sales, Seasonal Content, and Config Events.
- Collaborate with various teams to ensure new features and Live content goes out smoothly and on-time.
- Assist with implementation of Live Operations as necessary.
QA Tester 1, Big Huge Games, June 2018-September 2019
- Quality testing for Dominations and an unreleased project at BHG.
- Shipped 10 releases of DomiNations.
- Led brainstorms of various features, wrote and coordinated test passes, and was QA point of contact for various release teams.
- Managed the QA side of sales, for small teams of up to 3 people.
- Corresponded with product to ensure sales could go live without error while improving our live ops process to be more efficient.
- Testing was including but not limited to stress-testing, feature testing, server testing, playtesting and sales testing. Engaged in playtests to give feedback on user experience.
- Tested and iterated on internal tools for live ops and internal testing purposes.
Instructor, Oberlin Experimental College, Fall 2015-Spring 2018
- Taught courses on 'Beginning Dungeons and Dragons' (3 years) and 'How to DM' (1 semester) for credit with Oberlin college
- Ran campaigns and instructed beginning players on gameplay mechanics (both technical and roleplay) using Dungeons and Dragons platform (4th and 5th edition).
- Collaborated and led other instructors in designing curriculums, lectures, and campaigns for classes
Circulation Assistant, Clarence Ward Art Library, Fall 2015-Spring 2018
- Shelved and organized books, including special collections, using standard organization methods.
- Assisted patrons in checking out and finding books.
- Oversaw social media accounts.
Digital Art Counselor, TIC Summer Camp, Summer 2015/2016
- Instructed and guided children in digital media and core art and design concepts, including Photoshop and Illustrator. Each project was developed individually by groups of two children at a time.
- Unity, Python, RPG Maker, Ren'py, Twine, SQL
- Office and Google products